F.A.Q

How to place an order

1. Find the product(s) you want on the Shop Page
2. Select the size you require and press ‘Add to Basket’
3. Once you’ve added all of the items you require to your basket, select checkout option, using the cart icon at the top of the page
4. You will be asked to input your shipping & billing details
5. Review your order to ensure all items & details are correct
6. Press ‘Place Order’
7. You will then receive an order confirmation via email to the email address provided at the time of ordering

In the unlikely circumstance we’d be unable to fulfill your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.

Remember to check your basket and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend your order once it has been submitted.

I want to return or exchange my product

How to return your item/items

Simply print & fill out the 151s RETURNS & EXCHANGES FORM & include with any items with original packing & tags you want to return & we will refund in full (minus original postage cost) the same day the item/s arrive at our office. We would also advise getting proof of postage for any returns sent. 

We may charge up to £1 per item if items are returned with damaged or without original packing/tags. We reserve the right to refuse a return if the item/items have been worn, washed or have had tags removed.

How to exchange your item/items

Simply print & fill out the 151s RETURNS & EXCHANGES FORM & include with any items with original packing & tags you want to return. Please also include a self addressed post paid label inside to send your exchange items out with. We would also advise getting proof of postage for any returns sent. Make sure to include what item/items you would like to exchange to. Please be aware the items must be of equal value (if the new items you want are of different value, please contact us via email first).

We may charge up to £1 per item if items are returned with damaged or without original packing/tags. We reserve the right to refuse a return if the item/items have been worn, washed or have had tags removed.

If your item has a fault

Please contact us immediately via email. We will usually ask for some photos of the fault. Once we have clarified what the fault is we will ask for you to return the item (post costs covered by us) & will replace or refund the same day the item arrives at our office. We would also advise getting proof of postage for any returns sent. 

In the event we no longer have the item you originally ordered in stock, alternative items of equal value or a refund will be offered.

Can I collect my purchase in person

Yes of course, just email or call our telephone number to arrange. Contact detail can be found in the Contact Us page. Alternatively you will be able purchase items from the 151s stall at all BSB Champion Rounds, which is the official retailer for James Ellison merchandise for 2018. 

How to Care for my product

We recommend a 30°C wash, as stated in garment label & to wash garment inside out

– Do NOT use fabric conditioner or biological washing products as over time this will fade colours

– Do NOT wash with any new garments/fabrics or any non-colourfast items

– Do NOT iron

 NOT recommended for tumble drying & avoid drying on a radiator or other direct heat source to prevent damage

If using stain remover, spot affected area only, as per the pre-wash instructions on chosen product.

151’s have had all products thoroughly tested both professionally & in house. 151’s will not be held responsible if the above guide is not followed.

Who is 151s

151s are the official retailer for 2018 James Ellison merchandise. You will be able to find our stall at all BSB Champion Rounds.

I have a question that I can't find or isn't listed on the site

If you have a question that you can’t find the answer to, please drop us an email & we will endeavor get back to you as quickly as possible. Our email address can be found it the Contact Us page